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RESOURCE CENTER
Product FAQ
CONTENTS
1. Overview
2. Security and Privacy
3. Block Lists
4. Block Reasons
5. Lockout Folder and Filters
6. Helper View
7. Premium Plans and Billing
1. Overview
What is Block Party?
Is Block Party for me?
Is Block Party a mobile app?
Does Block Party replace my social media apps?
Which social media platforms is Block Party on?
2. Security and Privacy
Why does Block Party require two-factor authentication?
Do Helpers also need to set up two-factor authentication?
Why does Block Party need read and write permissions for Twitter?
Does Block Party work with protected Twitter accounts?
3. Block Lists
How do block lists work?
Can I share my block list with someone else?
Why couldn’t Block Party block one of the accounts on my block list?
The Block Lists tool blocked some likers or retweeters, but I’m certain there are more. What’s going on?
4. Block Reasons
How do I add a block reason from my Lockout Folder?
How do I add a block reason for an account that isn’t in my Lockout Folder?
How do I look up a block reason?
5. Lockout Folder and Filters
How do Lockout Filters work?
How are Lockout Filters different from muting accounts directly on Twitter or using Twitter’s notification settings?
Does Block Party allow me to mute certain keywords, hashtags or DMs on Twitter?
What is a Keyword Filter and how do I set it up?
Do Keyword Filters apply to keywords in Tweets?
How often should I check my Lockout Folder?
Does unmuting and blocking an account from my Lockout Folder carry through to Twitter as well?
Why can’t Block Party connect to my Twitter account?
What does it mean to add an account to my watchlist?
6. Helper View
What does a Helper do?
7. Premium Plans and Billing
Which Block Party plan is right for me?
How does Block Party billing work?
Where can I see what plan I’m on or make changes to my subscription?
As an early user of Block Party, how will my account be affected if I was previously using premium features and do not upgrade?
I was a Premium subscriber and have downgraded to Basic. How will my lockout filters and block lists be affected?
Do you offer discounts for students, nonprofit organizations, or people with diminished ability to pay?
How do I redeem my gift subscription?